
Please follow the instructions below for continued support of Facebook Login on the WLAN controller.ġ.
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The technical guide on Social Media Authentication has also been updated and is available for download from the Partner Resources Library.
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In response to Facebooks’ recent changes to the handling of URI redirects for Facebook Login, 4ipnet is providing a patch as well as updated instructions on how to configure settings on its WLAN controller and in the Facebook Login App for continued support of Facebook Login on the WLAN controller.

Last updated: 0įor more information, please contact 4ipnet Tech Support team at the recent release of iOS 11.3, we have received reports from customers stating that some users cannot login successfully using the web sheet on mobile devices updated to this version, and they would be directed to a page showing “Log in failed”.įor more information, please contact 4ipnet Tech Support team at Patch and Updated Instructions for Facebook Login And if the issue still remains unresolved, please refer to the workaround provided in our previous announcement "Workaround for Login Fail Issue Related to iOS 11.3 ()", which disables the Portal URL. Note: If using this workaround doesn't solve the issue for your model, please add "11_3" instead. In Portal URL Exceptions, add “OS 11_3” (Note that there is a “space” between OS and 11_3) Go to SYSTEM > General (Configuration path may be different depending on model) Note that this patch is only for v3.43 (or above).įor WHG/HSG models not supported by firmware v3.43, please use the following workaround instead. Please contact 4ipnet Tech Support team at or visit 4ipnet Partner Center Portal for patch requests. We are now releasing a patch for the issue. We have confirmed that this issue would occur under the aforementioned condition and is related to the behavior of this new iOS version. Regarding the recent release of iOS 11.3, we have received reports from customers stating that some users cannot login successfully using the web sheet on mobile devices updated to this version, and they would be directed to a page showing “Log in failed”. This would affect iOS devices running versions starting with 11, including those that came before 11.3.įor more information, please contact 4ipnet Tech Support team at for Login Fail Issue Related to iOS 11.3 This would only affect iOS 11.3 and 11.4 devices. Add “OS 11_4” in addition to “OS 11_3” to Portal URL Exceptions.


Workaround for Login Fail Issue Related to iOS 11.3 and 11.4
